Frequently Asked Questions
Everything you need to know about our premium alpaca apparel and accessories.
What materials are used in Gamboa products?
We specialize in authentic alpaca wool, ranging from premium blends to 100% Baby Alpaca. Our materials are sourced sustainably from the Andean highlands to ensure warmth, softness, and durability.
How should I care for my alpaca wool garments?
To maintain the quality of your items, we recommend hand washing in cold water with a mild detergent. Lay the garment flat to dry on a towel. Avoid wringing or using a dryer to prevent shrinkage and maintain shape.
Do you offer international shipping?
Yes, Gamboa Fashion ships worldwide. Shipping times vary depending on your location, but most international orders arrive within 7 to 15 business days via our global logistics partners.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Simply contact our support team to initiate a return or exchange process.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both inches and centimeters. Since many of our items are handcrafted, we recommend comparing these measurements against a garment you already own.
Are your products ethically sourced?
Absolutely. We work directly with skilled artisans in South America, ensuring fair trade practices and supporting local communities while preserving traditional weaving techniques.